FREQUENT ASKED QUESTIONS (FAQ)
Do I need to register an account to play?
Yes, just speak to our customer service representative by LINE or Telegram, we will register an account for you. It takes about 3 minutes.
I forgot my password
Please contact our customer service representative, we will reset the password for you, it will take about 1 minute.
How do I make a deposit?
You can do a bank transfer to deposit to our bank account in Thailand. We also accept PayPal.
We do not have TrueMoneyWallet at the moment.
How do I withdraw my winnings?
Contact our customer service representative about your withdrawal request, we will process it for you. It takes about 3 to 5 minutes.
If you do not withdraw your winnings, you can just keep your credits in the system and choose to come back and play anytime.
How do I reverse a withdrawal?
You can contact our customer service if you have changed your mind about withdrawal.
What are the supported banks & currencies?
We can receive deposits from all banks in Thailand.
For withdrawal, we use either Kasikornbank or SCB Bank.
For currencies is Thai baht only.
If you wish to play in USD is also possible, just contact our customer service representatives.
What is the minimum amount I need to deposit?
What is the minimum or maximum bet?
It depends on the game you play. For slots maybe a few cents per game, and baccarat maybe 20 baht per bet.
How old do I have to be to play at ChokD casino?
Please kindly refer to your country’s legal age for gambling. Usually is either 18 or 21 years old. Underage and minors may not under any circumstances play at ChokD Online Casino.
Is there any new member sign-up bonus? How do I claim the bonus?
Once you have registered a new account or have contacted our customer service representative, our system will verify you as a new member by making sure your unique name & bank account number (for future to deposit your winnings to your account).
We will then give you your extra credit immediately into your account. For example, if you deposit 200 Baht, and our promotion is 50% free credit, you will see 300 Baht of credit in your account when you start.
What other bonuses or promotions do you have?
We always have at least 10 different promotions to award to our customers.
Please visit our “Promotion Page” to find out more.
How do I know whether playing is safe?
ChokD Casino has been operating for over 8 years and we have over thousands of customers. Your concern is also ours. We invested a lot of money to ensure our IT system is top in the country. Putting money with us is the same as putting money with the bank. Our team is 24/7, live with real people. Not robot or computer. We will help you immediately 24/7.
Our software uses 128-bit encryption when data is transferred over the Internet. It is the most secure encryption method used in most modern encryption algorithms and technologies. 128-bit encryption is considered unbreakable. Also, for every player’s unique account, username, and password, only the player himself can access or change. Our Call Centre will not change your password without your approval too.
Can I play using my mobile phone, or computer?
Please refer to the table below.